ns g
11 years 4 months ago
I recently visited Puri by booking a tour package, IRCTC rail tourism. The main issue is the kind of response we receive from Rail tourism co-ordinator. You do not feel they are providing service, rather a favor given to us. The same indifferent attitude is visible at the hotels which we visited , when we mention that we came in IRCTC tour package . Change in attitude is real need at the grassroot level ,to improve tourism. Good customer service is key .
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