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Department of Telecom

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Inviting comments on the draft Indian Telecommunication Bill 2022

Start Date :

Sep 23, 2022

Last Date :

Oct 20, 2022

23:45 PM IST (GMT +5.30 Hrs)

Submission Closed

Ministry of Communications had initiated a public consultative process to develop a modern and future-ready legal framework in telecommunication. ...

Ministry of Communications had initiated a public consultative process to develop a modern and future-ready legal framework in telecommunication.

With 117 crore subscribers, India is the world’s second largest telecommunication ecosystem. The telecommunication sector employs more than 4 million people and contributes about 8% of the country’s GDP.

The existing regulatory framework for the telecommunication sector is based on the Indian Telegraph Act, 1885. The nature of telecommunication, its usage and technologies have undergone a massive change since the era of “telegraph”. The world stopped using “telegraph” in 2013.

In the past eight years, the Government has taken several initiatives for the growth of the telecommunication sector. It is in this context that we have taken up the initiative to restructure the legal and regulatory framework for the telecommunications sector.

The Bill will replace the existing legal framework governing telecommunication in India, comprising of the Indian Telegraph Act, 1885, the Wireless Telegraphy Act, 1933 and the Telegraph Wires (Unlawful Possession) Act, 1950.

In July 2022, a Consultation Paper on ‘Need for a new legal framework governing Telecommunication in India’ was published and comments were invited. Comments have been received from various stakeholders and industry associations.

Based on the consultations and deliberations, the Ministry has now prepared the draft Indian Telecommunication Bill, 2022. To facilitate further consultations, an Explanatory note to provide a brief overview of the Bill has also been prepared.

Citizens are invited to share their comments on the Draft Indian Telecommunication Bill 2022 on the MyGov Platform.

The draft Bill and Explanatory note can be accessed at https://dot.gov.in/relatedlinks/indian-telecommunication-bill-2022.

Last date of sending the comments on MyGov platform will be 20th October 2022.

Comments may also be sent on the email ID: naveen.kumar71@gov.in

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Kamal Tripathi 3 years 7 months ago

The provisions in this bill are anti-innovation. Govt should not protect the telecom sector. Telecom sector should be forced to evolve and offer better services. Just because they can not innovate, doesn't mean they be protected. If govt can allow JIO a free hand with its innovation in 4G set up then why are they so anti whatsapp and other products. Till 5-10 yrs back, one had to go to centres to pay bill. Now with paytm etc one can pay the bill online. So telecom companies are okie to accept innovation when it suits them but not when it challenges them. I understand security concerns. The have to be carefully balanced with privacy else we become another china. You can mandate KYC for that. But I am extremely against govt trying to reject innovation and protect the most un-innovative sector of india. It even reeks of crony capitalism. Let telecom sector compete or perish. The calls shouldn't be chargeable. It is a boon for India.

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Nasim Kutchi 3 years 7 months ago

cont-- training of classes where employees will be trained properly before handling any of the customers live. I repeat employees of telecommunication is one of the most important factor has become who generally becomes angry, lose patience, uses slans, etc to the customer if the customer asked some thing more related with their quiries which leads to a negativity for the governments growth in sense of profit. To increase the INDIAN Telecommunication bill for 2022 each and every thing the government should go through very properly so that the profit don't disturb to be received. Firstly, toggling, refresing of call should be stopped as soon as possible next hold time should be 30 secs not more than that, giving a clear and perfect answer shoulsd be brought up, in one calls only one query should be given, on disconnection of any calls from the employee, should be called up to customer for further information or the employee should be terminated. Total average calls per Day should be 100

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Nasim Kutchi 3 years 7 months ago

cont-- properly and with all knowledges before taking a live calls, because for every perfect where there is no finanicial impact the Government of telecommunication is receiving the amount which ever is according to the rules and regulations and to thier norms. Profit slab is also given to them. Now if we see in the situation of a bank giving information to the customer for any type of insurances or like for example BAJAJ FINANCE. Now in this situation their are different agents who are working on behalf of Bajaj or other companies giving information to the customers who are account holder to take a insurance or apply for a loan or information on any insurance company where benefits are been told to them. Sometime or maximum time employees don't provide the whole details with the profits and charges to be paid, by which the customer becomes angry and stop the insurance which is going on, which impacts the government policies and governments profits so , my request is to give a full

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Nasim Kutchi 3 years 7 months ago

cont-- if not said or dforget to say leads the whole call to a fatal means 0, no payment for that call to the Government. A fatal call is a call where customers is gets affected bythe financial impact. For example Ais the employee and Bis the customer called in the customer care asking the facilities of Caller tunes, or song code. Now in this situation A the employee gave the code and the turn around time but forget to say the validity and amount of charges to be paid neither A said nor B asked so in this case Bis the customer who is unknown with every thing so he called up to customer care, but A is fully trained and is taking a live call of the customer, so in this case if the A doesn't give the whole information to B including all the charges and time period, this call stands as a fatal call for which the Government is not paid up because it impacted the customers financial growth in all cost which may hampers there growth. So my first answer is every employee should be trained pro

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Nasim Kutchi 3 years 7 months ago

It is really not a disturbing co-incidence that stirs my amazement on this topic related with INDIAN TELECOMMUNICATION BILL 2022. I am really happy to give some comments, ideas and suggestion which may work if the Government focus on this with a very clear vision, before speaking something on this topic I will say a word **Bund Bund Sai Sagar Bharta Hai**, the reason behind this to say is I will give a clear description with comments on it. Firstly if we look any of the operator in INDIA we will find that there employees when speaks with the customer care, some time or maximum time they take a fatal call to resolve the problem. Now the question is HOW? So the answer is at the time of taking call the employee wants to maintain the AHT -- Average handling time, and to control on it when the customers ask any quries related question the employee maximum time provides the answer but forget to provide the charges or the Turn around time, in which the most important is the charges to be said

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Deepak Kumar 3 years 7 months ago

☎️ INDIAN TELECOMMUNICATIONS BILL, 2022 ☎️ 🔺 MTNL & BSNL should be re-established. 🔻 Private Operators should be BANNED (AirTel, Vodafone, JIO). 🔺Only GOVERMENT should run Telecom Sector and Private Bodies should be SHIT DOWN. 🔺All Mobile Plans should have 30 DAYS BILLING CYCLE INSTEAD of 28 FAYS (Pre-Post Paid). 🔺Data Limit should be UNLIMITED on DAILY BASIS. 🔺TALKTIME & SMS should be UNLIMITED for DAILY BASIS. 🔺All Mobile Plans should be under ₹200/- per month. 🔺All Mobile Phones should be manufactured WITHOUT GOOGLE. 🔻 iPhone should be BANNED in INDIA. 🔺 Mobile Phones PRICE should NOT EXCEED ₹10,000/- 🔺 ANDROID UPGRADE should be available for whole Life without setting up upgrading limits. I LIKE E IT 😁

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