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Inviting comments and suggestions on the Draft Accessibility Standards for the Services Sector

Inviting comments and suggestions on the Draft Accessibility Standards for the Services Sector
Start Date :
Oct 10, 2025
Last Date :
Oct 31, 2025
17:30 PM IST (GMT +5.30 Hrs)

The Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice & Empowerment (MSJE), in collaboration with MyGov, invites comments and suggestions ...

The Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice & Empowerment (MSJE), in collaboration with MyGov, invites comments and suggestions from stakeholders and the general public on the draft accessibility standards for the Services Sector. These draft standards, which identify non-negotiable rules, have been prepared to strengthen the creation of barrier-free environments in accordance with the Rights of Persons with Disabilities Act, 2016 and relevant rules.

The draft document is now available for review. Click here to read.

All interested individuals are requested to carefully examine the proposed standards and submit their feedback, comments, and suggestions on the MyGov platform, ensuring that personal details are entered accurately during registration.

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Showing 132 Submission(s)
Abhinav V A
Abhinav V A 10 hours 43 minutes ago

All BUILDINGS and places where public visit must be made suitable to travel for differently abled persons each and every plan of government and public must be approved after this only if not the authorities should not give permit or block the construction

Subhash Das
Subhash Das 13 hours 36 minutes ago

Comment Submission:

Ensuring universal accessibility in the service sector is vital for building an inclusive and empowered India. The Draft Accessibility Standards under the Accessible India Campaign are a visionary and commendable step.

All government and private service centers, digital platforms, and rural “Village Chain” systems must ensure disability-friendly infrastructure, trained and sensitized staff, and continuous public awareness to promote true inclusion.

Accessibility is not charity — it is empowerment and equal opportunity for all.

mygov_176033309787210751
mygov_176033311387210751
Subhash Das
Subhash Das 13 hours 38 minutes ago

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Ensuring universal accessibility in the service sector is essential for an inclusive India. The Draft Accessibility Standards under the Accessible India Campaign are a commendable initiative. All government and private service centers, digital platforms, and rural “Village Chain” systems should ensure disability-friendly infrastructure, trained staff, and public awareness.
Accessibility is not charity — it is empowerment and equal opportunity for all.
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mygov_176033297787210751
Subhash Das
Subhash Das 13 hours 47 minutes ago

Ensuring universal accessibility in the service sector is essential for an inclusive India. The Draft Accessibility Standards under the Accessible India Campaign are a commendable initiative. All government and private service centers, digital platforms, and rural “Village Chain” systems should ensure disability-friendly infrastructure, trained staff, and public awareness.
Accessibility is not charity — it is empowerment and equal opportunity for all.

mygov_176033249587210751
LAXMI PRASAD BODA
LAXMI PRASAD BODA 14 hours 53 minutes ago

These standards are applicable to all service providers, including but not limited to:

Government services and public utilities

Banking, insurance, and financial services

Transportation and travel services

Healthcare and emergency services

Education and training institutions

Hospitality, retail, and entertainment sectors

Digital and telecommunications services

LAXMI PRASAD BODA
LAXMI PRASAD BODA 14 hours 54 minutes ago

To ensure that all services, whether public or private, are accessible to persons with disabilities.

To eliminate physical, digital, communication, and attitudinal barriers in service delivery.

To uphold the dignity, autonomy, and independence of persons with disabilities by enabling equitable participation.

To standardize service delivery mechanisms in accordance with accessibility norms.

LAXMI PRASAD BODA
LAXMI PRASAD BODA 14 hours 54 minutes ago

These draft standards are formulated to establish non-negotiable requirements for the delivery of accessible, inclusive, and barrier-free services to persons with disabilities. They are grounded in the Rights of Persons with Disabilities Act, 2016 (RPwD Act), which mandates equal access, non-discrimination, and reasonable accommodation across all service domains.